How can we help?
Find your next step—from your first artist profile to your next music campaign. Search answers and public content across Media Marvels.
From the website
Getting started
Accounts, menus and finding your way
What can I do on Media Marvels?
Discover music, explore India and global trends, read the Journal and magazine, find events, browse artists to collaborate with, and book the promotion packages currently available.
Open related page ↗Do I need an account?
Public discovery, articles and artist pages can be browsed without signing in. Sign in to create a profile, manage your workspace, save cart items and purchase services.
Open related page ↗Where is my Artist Workspace?
Sign in and open Menu. Use the artist dashboard or workspace entry to manage the options available to your account. Admin tools are reserved for administrators.
Open related page ↗Can I use Media Marvels on my phone?
Yes. Open Menu to navigate. On this Help page, the topic links move above the answers on smaller screens.
How does this Help search work?
Search any word or phrase to filter the FAQ answers. Matching public Journal and magazine articles, approved artist profiles, music and playlist listings, upcoming events and published policies are also searched. Private accounts, orders, payment records and unpublished submissions are excluded.
Banners & website placements
Homepage features and displayed music links
How do I place a banner or sponsored feature?
Open Promote music → Media Marvels Placement. Choose an available duration, click Add to cart or Checkout, sign in and complete the campaign form with your artwork, artist details and destination link. Pay at checkout. The feature goes live after review. For a custom banner format or unavailable placement, contact support before paying.
Open related page ↗How do I display my Spotify song link on the website?
Choose a Media Marvels website placement and provide a public Spotify track link with the correct title, artist and artwork in the submission. Explain that you want a Spotify Music display. A paid feature is subject to the selected placement; inclusion in a particular editorial discovery section is not automatically guaranteed.
Open related page ↗How do I display a Spotify playlist?
Provide the public Spotify playlist share URL in your website placement request, clearly identifying it as a playlist. Include its name, suitable artwork and requested display period. Ask support if the form does not offer your intended slot. This is different from promoting your track to external playlists.
Open related page ↗How do I display a YouTube song or video?
Submit the public YouTube video share link, title, artist and suitable artwork with your website placement request. State that the item is a YouTube Song or video display. Check that the link opens for other people before submitting.
Open related page ↗How do I display a YouTube playlist?
Use the playlist share link, not just a single video link, and identify the request as a YouTube Playlist display. Submit it through the relevant website placement request or ask support to confirm availability.
Open related page ↗Can I directly add songs to the homepage discovery sections?
Homepage discovery sections are curated and maintained by administrators. A user submission does not directly publish itself. Book an available paid placement or contact support for editorial consideration. Payment buys only the deliverables stated in the package.
Open related page ↗What artwork and links should I submit?
Use clear artwork you own or have permission to use, accurate titles and artist names, and public HTTPS links to the intended track, playlist or video. Do not use private, deleted or restricted content. Follow any file-size and format limits shown on the form.
When does my website placement period begin?
The booked display period begins when the approved placement becomes publicly visible, unless another schedule has been expressly agreed. Keep your confirmation and check your workspace for its status.
Open related page ↗Are website displays refundable?
Website banners, sponsored displays and on-site YouTube or Spotify listings are non-refundable for change of mind or disappointing results. Mandatory remedies for non-delivery, material shortfall or payment errors remain available. Read the full policy before paying.
Open related page ↗YouTube campaigns
Views, formats, targeting and delivery
How do I book a YouTube campaign?
Open Promote music → YouTube. Choose a campaign type, select an available views package, check the displayed price and duration, then enter your campaign title, artist name and public YouTube link. Choose Add to cart or Checkout and complete payment after signing in.
Open related page ↗Which YouTube campaign types can I choose?
Current tabs include Indian Skip Views, Indian Display Ads, Worldwide Skip Views, Worldwide Display Ads, Indian State Skip Views and Indian State Display Views. Availability and packages depend on what is configured when you book.
Open related page ↗What is the difference between Skip and Display packages?
They represent different advertising formats. Skippable ads allow viewers to skip; display or discovery-style placements appear in browsing or viewing contexts according to the actual package. Read its description and ask support to confirm the precise format if needed before ordering.
Open related page ↗How do I choose views, price and duration?
Use Number of views to select a configured option. The price and duration shown underneath belong to that selection. The final checkout total is the amount to review before paying; do not assume a price applies to every views option.
Open related page ↗How do I request a particular Indian state?
Choose the relevant Indian State campaign tab and provide your required state in the available targeting fields or campaign brief. If the form does not collect it, ask support to confirm targeting before payment. Do not assume a state selection is included in a different package.
Open related page ↗Does buying views guarantee subscribers or monetisation?
No. Subscribers, likes, revenue, virality and monetisation eligibility are separate outcomes. The agreed package deliverables still apply, but an advertising view does not guarantee a subscriber or qualify automatically for monetisation requirements.
Open related page ↗Can I change my video after ordering?
Contact support with the order ID before delivery starts. A new video, targeting or creative may require fresh review and an agreed change. Once delivery begins, changes may not be possible and used advertising spend cannot simply be transferred.
What if my video is private or rejected?
Make the video publicly accessible and check rights, age or regional restrictions. Provide any correction requested. A platform rejection is not evidence that your campaign started, and the refund start guarantee is applied according to the policy.
Open related page ↗Spotify playlisting campaigns
Track promotion versus website display
How do I book Spotify playlist promotion?
Open Promote music → Spotify Playlisting. Select an available Number of streams package, review its price and duration, enter the release title, artist name and public Spotify track link, then choose Add to cart or Checkout. Your order is reviewed before promotion begins.
Open related page ↗Should I submit a track link or a playlist link?
For promoting your song through the Spotify Playlisting campaign, provide the song’s Spotify track link. For displaying your own playlist on Media Marvels, use a website placement request with a playlist link. These are different services.
Open related page ↗Does this guarantee a Spotify editorial playlist?
No. Editorial decisions and recommendations are controlled by Spotify. Do not interpret a promotion package as guaranteed editorial selection, royalties, followers or chart placement. Read the exact deliverables offered.
Open related page ↗Are streams the same as website clicks?
No. A visitor opening your Spotify link from Media Marvels is a website click. Spotify independently determines whether subsequent listening counts as a stream. The two reports can differ.
Can I submit an unreleased or unavailable track?
The campaign needs a usable public link and the materials required to start. Ask support about an agreed future launch schedule before purchasing. A private or unavailable track may delay readiness.
Do you support fake streams or bots?
No. Our Terms do not authorise bots, artificial engagement or platform-rule violations. Ask for clarification if a request or offer appears inconsistent with lawful promotion.
Open related page ↗Instagram promotions
Pages, packages and release links
How do I order an Instagram promotion?
Open Promote music → Instagram Promotions. Review the available package, number of pages, price and page information. Provide the requested release details and proceed through cart or checkout when a purchasable package is available.
Open related page ↗What does Check List mean?
Where a package provides a Check List link, open it to review the pages or placement list supplied for that package. Check the exact page count and deliverables before paying. A page list is not a guarantee of reach or audience response.
Open related page ↗Why does it say Pricing will be available soon?
That package is not currently configured for purchase. Contact support about availability rather than paying an unrelated package for the same purpose.
Can I select any Instagram page or guarantee a viral Reel?
Only pages or deliverables included in the actual package are covered. Custom requests require agreement. A promotion does not guarantee virality, followers, enquiries or sales.
Create & strengthen your artist profile
Membership, approval, links and presentation
How do I create an artist profile?
Sign in, open your Artist Workspace and choose the create-profile or Subscribe option. Complete the profile form, select your professional categories, add your biography, images, links and work, then choose an available listing subscription where required. Complete checkout and submit for review.
Open related page ↗What information should I prepare?
Prepare your professional name, accurate contact and address details requested by the form, a clear profile picture, banner, short biography, categories, public platform links and notable work. Private account details should not be pasted into your public biography.
How do I add Spotify, Instagram, YouTube and other links?
Paste each complete public profile URL into its matching link field. Supported fields can include Spotify, Instagram, YouTube, Amazon Music, Apple Music, IMDb and Wikipedia. Use your artist/profile URL where a profile is requested, rather than an unrelated track or search result. Preview and test the links after saving.
Why is my Spotify image not appearing?
Check that you supplied the correct public Spotify artist link and that the source has usable artwork. Fetching can fail or be unavailable. Use the image-upload option where offered, save the profile and contact support with the profile URL if the problem continues.
How do I make my profile stronger?
Use a recognisable photo, clean banner and a specific opening biography. Choose accurate categories, showcase your strongest released work, keep links working, list clear services and realistic delivery times, and update recent credits. Avoid unsupported awards, misleading claims and excessive keyword repetition.
How should I describe my notable work and gigs?
Add a concise title, your role and the best public reference for each work. For gigs, explain the deliverable, scope, price and timeline when you want to quote publicly. If using an enquiry option, tell collaborators what information to include so you can prepare a written proposal.
Does paying publish my profile immediately?
Not necessarily. Payment and moderation are separate. A listing may need approval and a valid membership or authorised exemption. Check the status in your workspace and contact support if payment is confirmed but review remains unresolved.
Open related page ↗Can an artist or admin edit a profile later?
Use the edit controls available to the profile owner; authorised administrators can also manage profiles. For an admin-created profile or ownership handover, contact support to verify the correct account. Never share account passwords for a handover.
How can I improve visibility on Google?
Use a consistent professional name, a helpful original biography, clear credits and working official links. Complete SEO title and metadata fields if offered and ensure your approved profile is public. Search indexing and ranking are controlled by search engines and cannot be guaranteed.
Can I share my profile as a promotional card?
Use Share next to Let’s collab on your public profile where available. Follow the share or download options shown, review the generated card and publish it using your own social app. You can also copy your public profile URL.
Open related page ↗Are artist listing memberships refundable?
Memberships are non-refundable for change of mind, inactivity or lack of enquiries. Legal remedies for non-delivery and payment errors remain available. Membership does not guarantee jobs, earnings or search ranking.
Open related page ↗Find artists & Let’s collab
Enquiries, scope and direct payments
How do I find someone to collaborate with?
Open Artists & Creators, browse public profiles and review their categories, work, links and available gigs. Use the profile information to decide whether their skills match your project.
Open related page ↗What happens when I click Let’s collab?
Use Let’s collab on the artist’s public profile to open the contact or enquiry method offered there. Follow the destination shown. It initiates contact; it does not by itself book the artist, sign a contract or guarantee their availability.
Open related page ↗What should I include in a collaboration enquiry?
Include your name, project summary, requested role, deliverables, location if relevant, intended usage, budget range, schedule and a professional reference link. Keep sensitive personal information out of an initial message.
Who agrees the price, scope and ownership?
You and the artist should agree these directly in writing before work or payment: scope, milestones, fee, advance, revisions, delivery, cancellation, credits, usage rights and ownership. A profile rate may be a starting quotation; confirm the final agreement.
Open related page ↗Does Media Marvels guarantee the artist’s work or direct payments?
No. Unless Media Marvels separately signs as a contracting party, direct discussions, work, deadlines and payments are between you and the artist. We do not act as escrow or guarantee recovery of money sent directly. Our own legal responsibilities remain unaffected.
Open related page ↗How do I report impersonation or suspicious behaviour?
Email support with the profile URL, a description and relevant evidence. Verify identity and rights independently before paying. Do not send passwords, OTPs or unnecessary identity documents.
Contact support ↗Cart, checkout & refunds
Payment confirmation and the seven-day rule
What is the difference between Add to cart and Checkout?
Add to cart lets you collect supported items and review them together. Checkout takes you toward the order summary and payment. Review every item, duration, selected quantity, total and policy before paying.
Open related page ↗Where do I accept the Terms and Refund Policy?
Review the policy links and tick the required acceptance checkbox at checkout before payment. Do not assume adding an item to your cart completes payment or accepts a booking.
Open related page ↗Which payment methods can I use?
Use the gateways and methods currently displayed at checkout. Availability depends on the active configuration and the provider. A package page does not guarantee that every gateway is enabled.
My bank was debited but my order is not confirmed. What should I do?
Check your account and confirmation message before retrying. Contact support with the order or payment reference, date and amount. Never send PINs, OTPs or full card credentials. Failed or duplicate payments will be investigated under the Refund Policy.
Contact support ↗When can I get a refund if a campaign does not start?
Eligible promotional campaigns that do not actually start within seven working days qualify for a full refund for the affected campaign. The period follows receipt of successful payment and complete usable materials, or an agreed later start. Internal approval alone does not count as starting. Read the full counting rules and exceptions.
Open related page ↗Does the seven-day rule cover website displays and memberships?
No. On-site banners, displayed YouTube or Spotify links, and artist listing memberships are excluded from the voluntary campaign-delay guarantee. Mandatory rights for non-delivery, misdescription and payment errors remain protected.
Open related page ↗How do I request a refund and how long does it take?
Email mediamarvels5@gmail.com with the order ID, registered email, payment reference, amount and reason. Once eligibility is verified, approved refunds are initiated within seven working days. Bank or gateway credit typically takes an additional 5–10 working days. Refunds normally return to the original payment method.
Open related page ↗Can I cancel a campaign after it starts?
Contact support promptly. A request does not confirm that delivery has stopped. Change-of-mind refunds are not offered for delivered work or advertising expenditure already used; any undelivered balance is assessed against the order and applicable law.
Open related page ↗Allow measurement & privacy
Consent, views, clicks and reports
What does Allow measurement mean?
It is permission for optional site and campaign analytics, including Google Analytics when enabled. It helps measure visits, on-site impressions and outbound link clicks. It is not permission to buy views and does not itself increase music streams, video views or promotion results.
Open related page ↗What are the benefits of allowing measurement?
It helps Media Marvels understand which pages and features are useful and provides aggregate reporting about website placement activity. Advertisers can better understand impressions and clicks from their site placements. It does not guarantee any campaign result.
Open related page ↗Can I decline measurement and still use the website?
Yes, optional analytics can be declined. Essential login, cart, security and operational processing is separate and may still be needed to supply the service.
Open related page ↗How do I turn measurement off later?
Open the Privacy Policy and use Disable measurement. You can also manage cookies in your browser. Blocking essential cookies may affect sign-in or checkout.
Open related page ↗Do you see my Spotify listening history?
Linking a public Spotify URL does not give Media Marvels your private listening history. Website analytics measures activity on our site. External platforms control their own activity and reporting.
Open related page ↗Why do website reports differ from Spotify or YouTube?
Each system measures different events and applies its own counting and filtering rules. A Media Marvels impression or outbound click is not a verified Spotify stream, YouTube view, subscription or sale.
Which information on my artist profile is public?
Information you submit for public display—such as your professional biography, images, work, gigs and links—can be viewed and indexed. Do not paste private billing details, identity documents or personal addresses into public fields.
Open related page ↗How do I correct or delete my information?
Use the available profile/account edit controls or email mediamarvels5@gmail.com with your request. We may verify identity. Some transaction and legal records must be retained even if a public profile is removed.
Open related page ↗Can YouTube show views referred by mediamarvels.in?
Media Marvels preserves website referral information on YouTube links and sponsored redirects where the browser supports it. YouTube may identify mediamarvels.in within External traffic in its analytics. YouTube controls attribution and valid view counting; a website click is not itself a YouTube view, and app handoffs or privacy settings can limit attribution.
Open related page ↗Will Spotify label every stream as coming from Media Marvels?
Media Marvels preserves website referral information on Spotify links where supported. Spotify controls stream counting and its reporting; its documented source-of-streams categories describe listening sources within Spotify. We cannot promise a mediamarvels.in stream category. Website campaign reports measure clicks separately from streams.
Open related page ↗Music, trends, magazine & events
Other public website features
How do I browse Spotify Music and YouTube Songs?
Use the Discover menu links or homepage sections. Select an item to open its source. Spotify Playlists and YouTube Playlists are separate sections for playlist collections.
Open related page ↗Are India and global trends paid rankings?
Trends display information from their sources. Sponsored placements are separate and should be labelled. Buying a promotion does not change the independent source ranking shown.
Open related page ↗Where do I read articles and entertainment news?
Open Journal or The Marvels Magazine from the menu. Use the edition or category controls available there. Dates and availability may change; send corrections with the article URL and supporting evidence.
Open related page ↗How do I find India and worldwide events?
Open Live events or the India and worldwide event sections on the homepage. Review dates, venue, organiser and ticket details on the event page. External ticket links lead to the external seller.
Open related page ↗How do event tickets and delivery work?
Where direct booking is available, enter the requested purchaser details and contact information, review the event terms and pay using an available method. Tickets are issued after payment verification and delivered using the available email or opted-in WhatsApp route. Check the unique ticket reference and keep it secure.
Open related page ↗Can I use the campaign refund rule for event tickets?
No. Ticket refunds depend on the event-specific terms disclosed before payment and applicable law. Contact support with the booking reference for tickets bought directly through Media Marvels.
Open related page ↗How do I contact support or the Grievance Officer?
Email mediamarvels5@gmail.com or call +91 9167526160. Grievance Officer: Saurabh Dhingra, Essdee Digital Marketing, Pearl CHS, Oshiwara, Jogeshwari West, Mumbai, Maharashtra 400102, India. Include the relevant order or page reference. Complaints are acknowledged within 48 hours and we aim to resolve them within one month.
Contact support ↗Still need a hand?
Send your order ID or the relevant page link and a short description. Never send passwords, banking PINs or OTPs.
mediamarvels5@gmail.com · +91 9167526160Grievance Officer: Saurabh Dhingra · Essdee Digital Marketing
Pearl CHS, Oshiwara, Jogeshwari West, Mumbai, Maharashtra 400102, India
Terms · Refund Policy · Privacy Policy
This guide explains current public features. Package availability, prices and deliverables shown at checkout take priority; applicable policies and statutory rights remain unchanged.